FAQ (Magnetic Lashes)

So many reason and factors! Many individuals suffer from lash loss, eye infections due to bacterial contamination from oil buildup/ adhesive glue, or makeup residue clinging to unhygienic false lashes. The magnetic Lashes are 100% glue-free, safe for sensitive eyes, made from DuPont Tynex and Kulex antibacterial materials. Save money & time with no more re-filling appointments!

Yes, magnetic lashes have been designed so you can wear daily. Remember to clean them well to preserve their quality and lifespan. Use our Eyelash Fixer to help keep magnetic lashes in place for up to 10 hours.

Up too 100 wears or more if cared for properly. Even lasting 1 year if only wearing once a week as they are re-usable!

Not unless you are riding a rollercoaster or caught up in a tornado! However, they are not held together with adhesive, so avoid touching/rubbing your eyes while using them. The lashes are designed to withstand rain and windy conditions. To test this, try wearing the lashes and blow-drying your face!

Inside the box contains a complete eyelash pair for the left and right eye. The eyelashes of a single eye are divided into 2 pieces, the upper and lower.

FREE complimentary Lash Fixer Gel is Included.

To wear you will need to carefully separate the eyelashes from the end and split them into two. Please refrain from harsh handling, or using your nails directly on the magnets, as this will shorten life span, and damage the magnets as well as the lashes.

Also comes with compact mirror/box to hold lashes, and easy to use applicator. Please store lashes safely in compact mirror/ box.

NOTE: Damage caused by your harsh handling will not be treated as a fault to the item, please ensure you handle the lashes with care as they are delicate.

There is no need to use mascara, as it may cause your natural lashes to become too thick or clumpy, preventing magnets from holding together effectively. You may curl your lashes slightly to help natural lashes blend to create a fuller look. 

The soft magnetic eyelashes do not need glue or magnetic liner, they use the magnetic properties of the upper and lower eyelashes attached to complete the wear.

For longer lasting full day wear, we included a complimentary Eyelash Fixer, our "Eyelash Defining Gel" which is not glue. Its function is to assist in defining the eyelashes, prevent oil secretion. You apply it after curling the eyelashes before wearing, and then wear the Soft Magnetic Eyelash in the subsequent eyelashes will be more durable get closer to lash line. The fixer will help the lashes stay put up to 10 hours or more (depending on your activities and environment. The Fixer is also cruelty free (not tested on animals) and has nourishing ingredients in it. The Fixer is transparent and non toxic.

No, please take them off after use & follow cleaning methods, than store in provided case.

See here on how to care & clean. Do not use oil based make-up remover on the magnets.  You may use cotton Q-tip dipped in water or micellar water to clean if you had make-up on.

Weighing just 0.3grams, these are as light as a feather. Allow your eyes time to adjust to this natural sensation once you put them on.

Returns & Exchanges

Hey there, beautiful! We're so grateful for your support and want to ensure your shopping experience with us is as smooth as possible. Here's the scoop on our return policy to keep things crystal clear:


Return Policy

  • Got a change of heart? No worries, but we don't offer refunds for that.
  • Sale items, final sales, samples, or gift cards? Sorry, no returns accepted on those.
  • Swapping for something cheaper? We won't refund the price difference.
  • Earrings, headwear, beauty products, final sale, and sample items? Nope, can't return those.

Eligibility for Return:

To qualify for a return:

  • Your goodies must be unused, in their original condition, unopened with all the original packaging intact, and looking good as new, and in resaleable condition.
  • Send them back within 10 business days of receiving your order.

If your items tick all these boxes, give us a shout at solunar.hello@gmail.com with your name and order number, and we'll sort you out with the return details.

Return Shipping:

Just a heads up:

  • You're on the hook for return shipping costs, and unfortunately, they're non-refundable.
  • Pop a tracking number on that package; we'd hate for it to go missing!
  • If you don't play by the return rules, we might have to send your items back to you, with return postage charges on your tab.

Promotional Items:

If you snagged a full-priced item during a sale or with a discount code (like on Black Friday or Boxing Day), it's all good, but we'll only give you store credit for returns.

Quality Concerns:

We take pride in our products, but if you're not feeling the love, drop us a line at solunar.hello@gmail.com, and we'll chat about it.

This ones important too!

Just a friendly reminder that we reserve the right to say no to future orders if we notice any fishy return patterns or if our products are being used for purposes they shouldn't be (for the creation of content for personal or professional gains).