Shipping & Delivery
Here’s everything you need to know about our shipping methods, timeframes, returns, and pre-order information.
| Shipping Option | Cost (AUD) | Dispatch Time | Estimated Delivery Time |
|---|---|---|---|
| Standard Shipping |
$12 — Free on orders over $100
|
1-4 business days | 3-5 business days |
| Express Shipping | $16 |
Same-day dispatch if ordered before 11am AEDT (Mon–Fri) |
2-4 business days |
| International Shipping | Automatically calculated at checkout | Standard Leadtime Postage/Air via Australia Post | Variable, based on destination |
Important Notes:
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Once your order is placed, we’re unable to make changes or cancellations—please double-check your order details before confirming.
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Delivery timeframes may be affected by sales periods, public holidays, or extreme weather conditions.
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You’ll receive a tracking number via email once your order is on its way.
International Duties & Taxes
- Duties and taxes are included in all Australian orders. However, applicable duties and taxes may apply to international orders depending on your country’s regulations. These are the responsibility of the recipient.
Courier Services
- We use trusted shipping partners including Australia Post and other reliable couriers for both domestic and international orders.
All parcels are fully trackable, and tracking details are emailed once your order is dispatched.
Returns & Exchanges
Return shipping is the responsibility of the customer. We strongly recommend using a tracked service. For return inquiries, please contact us at info@solunarbeauty.com.au.